Course/Section: MKT 1010 - N1

Instructor: Garner, Virginia

College: Casper College

Additional Course Fees: $0.00

Description: "MKT 1010 Sales & Customer Relationship Management(3L,3CR)A survey of the principles and methods of the selling process and customer relationship management strategies. Covers topics needed to develop and manage long-term relationships with customers and suppliers. An emphasis is placed on relationship selling, presentation, prospecting, handling objectives, closing techniques, customer service, and service recovery strategies. "

Term: Spring 2024

Registration Dates: 10/24/2023 - 01/17/2024

Class Dates: 01/16/2024 - 05/10/2024

---

Delivery Method: Online - Asynchronous
Delivered completely online over the Internet without face-to-face meeting requirements or required meeting times from the instructor. Access to course materials will require login. (ASYNCHRONOUS)