Course/Section: MKT 1010 - N1

Instructor: Garner

College: Casper College

Additional Course Fees: $0.00

Description: "MKT 1010 Sales & Customer Relationship Management(3L,3CR)A survey of the principles and methods of the selling process and customer relationship management strategies. Covers topics needed to develop and manage long-term relationships with customers and suppliers. An emphasis is placed on relationship selling, presentation, prospecting, handling objectives, closing techniques, customer service, and service recovery strategies. "

Term: Fall 2021

Registration Dates: 03/22/2021 - 08/23/2021

Class Dates: 08/23/2021 - 12/17/2021

---

Delivery Method: Online - Asynchronous
Delivered completely online over the Internet without face-to-face meeting requirements or required meeting times from the instructor. Access to course materials will require login. (ASYNCHRONOUS)

Additional Info ggarner@caspercollege.edu