Course/Section: MKT 1010 - H1

Instructor: Garner

College: Casper College

Additional Course Fees: $0.00

Description: "MKT 1010 Sales & Customer Relationship Management(3L,3CR)A survey of the principles and methods of the selling process and customer relationship management strategies. Covers topics needed to develop and manage long-term relationships with customers and suppliers. An emphasis is placed on relationship selling, presentation, prospecting, handling objectives, closing techniques, customer service, and service recovery strategies. "

Term: Fall 2019

Registration Dates: 03/18/2019 - 08/19/2019

Class Dates: 08/19/2019 - 12/13/2019

Meet Days: W 12:00: PM - 1:50: PM (Mountain Time)

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Delivery Method: Hybrid
Delivered through a combination of face-to-face interaction and online over the Internet. Students will have to meet at a specific location and time according to a schedule. Online participation may require camera and microphone if also synchronous. Access to course materials will require login. (SYNCHRONOUS & ASYNCHRONOUS)