Course/Section: HOSP 1580 - N1

Instructor: Garner

College: Casper College

Additional Course Fees: $0.00

Description: "HOSP 1580 Customer Service and Conflict Resolution (3L,3CR) This course will provide the students the opportunity to understand and demonstrate the importance of customer service and conflict management in today's competitive work environment. In addition, the student will acquire the soft skills to effectively communicate with customers using a great customer service attitude. The ability to understand and resolve conflict using various methods will be examined."

Term: Spring 2017

Registration Dates: 11/04/2016 - 01/18/2017

Class Dates: 01/17/2017 - 05/12/2017

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Delivery Method: Online - Asynchronous
Delivered completely online over the Internet without face-to-face meeting requirements or required meeting times from the instructor. Access to course materials will require login. (ASYNCHRONOUS)